OUR SERVICES

One of the leading manufacturers of foamed ceramic filter plates in Zhangqiu.

Providing excellent after-sales service for industrial components like Silicon Carbide (SiC) Ceramic Foam Filters is crucial, as these products directly impact the quality of the casting process.

What We Do

Providing excellent after-sales service for industrial components like Silicon Carbide (SiC) Ceramic Foam Filters is crucial, as these products directly impact the quality of the casting process.

Quality Assurance & Warranty

We provide a comprehensive quality guarantee for all SiC ceramic foam filters. If any products are found to have manufacturing defects or fail to meet the agreed-upon technical specifications (such as pore density, dimensions, or thermal shock resistance), we offer a full refund or free replacement.

Technical Support for Installation

Our engineering team provides detailed guidance on the correct placement and installation of filters within the gating system. This ensures optimal flow rates and prevents common issues like "filter float" or breakage during the pouring process.

Rapid Response System

We commit to a 24-hour response policy. For any technical inquiries or quality concerns raised by the client, our after-sales team will provide an initial assessment and a preliminary solution within one business day to minimize production downtime.

On-site Casting Consultation

For high-volume clients or complex casting projects, we offer on-site visits. Our specialists will analyze your specific casting environment (temperature, metal type, and velocity) to help you choose the most effective filter thickness and PPI (pores per inch).

Damaged Goods Replacement

Due to the brittle nature of ceramic materials, we provide a streamlined claim process for transit damage. If filters arrive cracked or broken due to logistics, we will prioritize an emergency shipment of replacements to ensure your production line stays active.

Performance Tracking & Feedback

We don't just sell and leave; we conduct regular follow-ups to track the filtration efficiency and the reduction in scrap rates at your facility. This data helps us suggest adjustments to the filter specifications for your future orders.

Customization Refinement

If your casting process changes (e.g., a shift from iron to copper alloys or a change in pouring temperature), we provide "iterative customization." We will adjust the formula or structure of the SiC filter to better suit your evolving metallurgical requirements.

Staff Training Programs

We offer training sessions (online or in-person) for your foundry staff. This covers the storage, handling, and inspection of ceramic filters to prevent moisture absorption or mechanical damage before they reach the mold.

Inventory Management Support

To prevent supply chain disruptions, we offer "Safety Stock" services. We can maintain a dedicated buffer stock in our warehouse based on your annual consumption patterns, ensuring immediate dispatch whenever you face an unexpected surge in demand.

Need a Roadside Assistance?

Stuck on the road? Our team is ready to help anytime with quick, reliable roadside assistance.
From jump-starts to towing, we ensure you get back on the road safely and without stress.

Our Costumer Say

Hear from car owners who trust our expertise, appreciate our transparency, and rely on us to keep their vehicles running smoothly.

The service is top-notch and incredibly efficient! The product quality is excellent, beyond my ability to even describe; it truly amazed me.

Howard Chavez

Entrepreneur

Professional, trustworthy, and reliable. The team members explained everything very clearly, and the pricing was very transparent.

Lucas Elliot

Designer

评分为 4.6（共 5）

评分为 4.5（共 5）

评分为 4.4（共 5）

评分为 4.7（共 5）